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Customers
AWA provides services and support for a diverse range of organisations. Our customer base includes :
Major Technology Vendors: AWA provides warranty support, deployment and reverse logistics services for technology vendors including Cisco, Dell, Kodak, 3M, Lexmark, GTech, , Hewlett Packard, Panasonic, Toshiba TEC, GE Health, Woolworths, GAF, NEC, TiVO.
Technology Outsourcers and Integrators: AWA acts as a major sub-contractor ensuring that our partners’ customers receive quality service. Our customers include Dimension Data, KAZ, Dell, Hewlett Packard, NEC, Netstar, ESP.
Major Corporate and other Organisations: AWA customers provide services direct to corporate and other large organisations for selected specialised activities. Our customers in this segment include Macquarie Bank, Commonwealth Bank, Royal Australian Navy, Flight Centre and Spotless.
Consumers: AWA provides support to consumers of technology in the home and small business environment via warranty management and post warranty retail services covering a broad range of consumer products, including IT, home entertainment and whitegoods.
Testimonials
Every month we receive compliments from our customers about the conduct of our staff. We use this to recognize our staff contributions through the AWArds scheme.
To see what our customers have said about us this month see AWA All Stars
Some other feedback
"In Australia there are only a handful of IT services providers who can perform a national desktop roll-out of any scale, and few of these are independent enough to be comfortably sub-contracted to by other service providers." - Craig Baty, Group VP, Gartner Dataquest "The AWA and Hewlett Packard partnership has prospered over a 10 year period. AWA's flexibility and service-based culture singles it out from the competition." - Hewlett Packard
"AWA has provided first class IT support over the past 12 years to Defence establishments and the HMAS fleet. The 'can do' attitude of their technicians makes all the difference." - The Department of Defence
"AWA support 600 Flight Centre outlets Australia-wide. Their national capability and service-based culture provides an excellent match to our business needs." - Flight Centre
"Dimension Data and AWA have been service partners since 1997, providing regional and rural Australia with services for their IT infrastructure. Our customers require Service Levels that are consistent and reliable, independent of location - our partnership has enabled us to offer this service at the right price point for our customers. Dimension Data enjoys the professional, flexible, 'can do' attitude of the AWA team and their partners." - Dimension Data
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