• Service Management so we manage all or some of our customer service chain requirements on their behalf.
• Restoration or break/fix support to keep that technology up and running
• Deployment services to help customers put their technology infrastructure in place and then :
• Service Logistics where we help customers manage their assets effectively

We support a broad range of technologies including ICT Network, Desktop, Consumer and Commercial Audio Visual, Whitegoods, Retail POS / EFTPOS hardware and kiosks.

What sets us apart is :

• True National Coverage, with our own offices in major cities providing Field Services,  Workshop and Logistics facilities backed up by an agent network covering all of regional Australia.
• The ability to build service delivery solutions tailored to our customers requirements
• A strong service process backbone combined with a flexible approach - that is what allows us to support a very broad and varied base of technology products
• True ownership of skills - we are not a "virtual business"
• Extensive Knowledge Management with our own proprietary systems. We understand knowing what is happening is as important as the actual task.

Service is our business - we are an independent service provider and not a technology vendor.

AWA traces its origins to 1909 and is now an Australian owned unlisted public company. We are big enough to be strong and small enough to be flexible.

AWA limited A.B.N 46 111 674 661