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Updating...
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Our Capabilities
In supporting our customers AWA deploys :
- Its own offices in Sydney, Melbourne, Brisbane, Adelaide, Perth, Canberra and Newcastle with over 350 staff, supplemented by a flexible workforce as required.
- Skilled field technicians. These may be deployed in mobile field teams - each with a modern, well maintained vehicle, appropriate tools and on-line communications or we may have staff embedded in our customers premises.
- A distributed workshop repair network, with each branch office having its own repair and walk-in customer collection capability. This minimises freight costs and improves turnaround times.
- Intergrated logistics capability with each branch office having its own warehouse and dedicated logistics staff.
- An agent network of over 700 partners, ensuring complete coverage of regional Australia.
- Sydney based Response Center providing first and second line call support.
- A dedicated Project Deployment team utilizing AWA's own PMBOK based methodology "The AWA WAY".
- A strong corporate team ensuring good governance across all functions and compliance with the highest standards of quality systems, OH&S, risk, and environmental management.
- All of the above intergrates seamlessly under our proprietary AWAre™ system
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