“We Will Do What It Takes”

1. Trust: Open your front door with confidence.
AWA has been around since 1909. Generations of Australians have trusted AWA to deliver. If we send someone into your home, or if you leave your equipment in our care for repair – you can rest assured that you are in safe hands.
 

2. Time: Your time is precious.
We will make an appointment with you and we will keep it. If we can’t for reasons outside of our control we will let you know.
 

3. Experience: Professional  Technicians – not “geeks”
AWA has been servicing computers and home entertainment products and home entertainment technologies since they were invented. We will bring the same level of service and experience that we use to support some of Australia’s major organisations into your home – punctual, polite and professional !
 

4. Price: You will know what you are paying for.
Where we can diagnose your problem in advance or you know exactly what you want we will give you a fixed price in advance and that is all you will pay. Where you are looking for more general help or we uncover problems you didn’t know about, we will give you a quote on the spot. We will always explain what we have done and why.
 

5. Guarantee: We don’t walk away.
If we say we will do something we will do whatever it takes. Our service does not finish when we walk out the door – if we say we have fixed it and the problem persists within the next 30 days we will come back for no additional charge.