AWA All Stars

On the Home page of our website are the winners of our Team Members of the Month.

They are “front page news” because our business is built on our staff.

We have a staff AWArds scheme and you can nominate any staff member for providing good customer service (Nomination Form). They stand to win various prizes but most importantly they receive the recognition they deserve.

All the current months nominations are published on this page.

Employees of the month for June

Joe Sayegh
Nat Zappia(NSW)

“… I would like to take this opportunity to sincerely thank you for all your efforts to date to implement this innovative tool that will change the way we work. Your role has been crucial in supporting the implementation of the project to this stage.…” is the technician who has done the on-site repairs..."

From: David Orszaczky General Manager - Business Improvement Customer Product & Service, Qantas

Freda_Dakin
Andrew Burton (VIC)
“… I would just like to let you know that the installations of both the Sunshine and Sydenham Library Self Checks went like clockwork thanks to the efforts of Andrew Burton from AWA. The installation of equipment installed into the customers own furniture can be challenging, however Andrew kept up good humor and worked hard on the job at task…”
From: Sue Francis Area Manager 3M Library Systems

Nominations for June

Nominated: Telefix Call Centre & Silverwater Staff, NSW

“…I dropped off my AWA DVD recorder yesterday for warranty repairs and I would like to say how quick and efficient the service was by AWA Telefix, Silverwater. The public is generally very quick to make complaints re; bad service, however, I would like to compliment your staff with the service I received. Thanks very much for your assistance. This is the level of service we always seek and you gave it. Regards …”

From: Vince Smanne, Private Customer

Nominated: Suzanne Max, VIC

“…I would like to recommend Suzanne Max for employee of the month for her excellent suggestion of highlighting all calls over 3 days old without an update, with an asterisk next to them. This has been a great benefit to the whole BCC team in instantly highlighting these calls, and as a result has saved a great deal of time for all concerned. This is just one of Suzanne's great suggestions, and her constant high level of work and commitment to all area's of her job warrants this recognition.…”

From: Steve Sanger, VIC

Nominated: Victor David, NSW

“..Just a quick note to thanks to you guys for the excellent support that we got on Sun…..Victor from AWA came on-site at 10pm and diagnosed the issue …. and had the foresight to have already taken a replacement part onsite with him as well as a replacement system board.. this enabled us to restart the system within the hour. Thanks for taking good care …….. and providing excellent support. Great work! Its great to hear from a happy customer..”

From: Nectar Paris, SUN

Nominated: Cameron Corrie, Qld

“….My appreciation of Cameron Corrie's efforts over the last month to assist one of my customers……. Cameron has gone above and beyond in his role and assisted in a very frustrating intermittent problem…….. Cameron, and others at AWA, also assisted in recovering vital data from the machine that saved weeks worth of effort for the customer. If you could pass on my thanks to Cameron for a job well done I'd appreciate it. …”

From: Andrew George, Server Central, Qld

Nominated: Gennady Vaisman, VIC

“…Gennady is a star ..his strong work ethic and energy commands he be nominated as a RISING STAR.”

From: Karen Mountain, AWA VIC

Nominated: Derrek Holsken, QLD

“…Just want to let you know how much I appreciate the service Derrek is providing us. Recently he attended a call where the USB functionality of the SCM board had failed. …………...This is only one of many calls where he has displayed exceptional diagnostic skills and customer focus….”

From: Frank Brisevac, Kodak Australia, VIC