Management

	Kel Pateman General Manager Business Development Kel Pateman is a 27 year veteran of the ICT industry, 15 of them spent in the Point-of-Sale and Systems business at Data Terminal Systems and ICL. During this time he held positions in system programming, sales and branch management. For the past 12 years he has been a member of the AWA team, working in both South Australia and New South Wales. He started with the business as it embarked on its transition from a Pick System focus to support third party IT products. Since joining the company he has been involved in business development and various management roles. Kel is actively involved with many of AWA’s key customers and new business partners.
	Michael Schroeder General Manager Major Accounts, Operations and Logistics Mike has more than 25 years experience in the ITC Service industry. After 5 years as the AWA National Operations Manager, Mike became General Manager of AWA Services in 1996. After the acquisition of AWA Limited by Jupiters in 2000, Mike was given the added responsibility for managing the Gaming Services division of the combined group. From 2002 to 2004 Mike was General Manager of the Tabcorp Services Division. In 2006 Mike rejoined AWA with particular responsibility for major customers.
	Hugh Burns MIS Manager Hugh Burns is a career employee with AWA having started with the organisation as a Software Analyst working on mini & mainframe computers in 1986. Hugh has stayed with software related roles within the services group today being the Information Systems Manager responsible for the development of all AWA's ICT assets such as AWA's unique AWAre Call Management System. Recent achievements include the successful web-AWAre product and sophisticated Business-to-Business interfaces with Global clients.
	Anne Fisher-Smith Customer Support Manager  Anne has experience in leading service centres.  She established the award-winning call centre for Virgin Blue’s entry into the Australian market and has also led call centres of significant size in the gaming, medical and energy sectors.
	Deborah Inglis General Manager – Human Resources Deborah has more than 15 years experience in human resource management in a number of IT services companies. Prior to joining AWA, she spent 5 years at Emerson network Power as the HR Director of Asia Pacific. Previously to this, she spent 10 years with Aristocrat Technologies in a number of HR management roles. She brings not only her specialist HR expertise but also has strong business acumen.
	Paula Kensington Financial Controller Paula is a qualified Chartered Accountant and has held senior finance roles with Keycorp Limited in Australia and the Chubb Group in the UK (both publicly listed companies). Paula combines strong technical skills with a keen understanding of operational matters and the need to focus on customers.